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Got itRetail
Optimizing customer service processes and helping companies create unique customer experiences
Improving service
- Accounting for employee time by recognizing faces.
- Out of stock detection by recognizing empty and missing goods on the shelves.
- Comparison of goods placement with the planogram by recognizing goods on the shelves.
- Monitoring of customer waiting time.
- Control of employees: checking the presence of a medical mask, assessment of the number of smiles of the staff to customers.
Deciphering customer behavior
- Counting the number of visitors and their demographic analysis upon entering the store.
- Counting the number of unique visitors through facial identification in the database of all visitors over the past few days.
- Estimation of a customer's store visit time, time from the entrance to the checkout by tracking faces at key points (entry, checkout, exit).
- Recognition of VIP customers, loyalty program members or all repeat customers.
Preventing theft
- Shoplifter identification. Used both at the entrance to the store and at the self‑service checkout.
- Cash analytics recognition of checked out goods and their comparison with the receipt. Used in regular cash desks and self‑service cash desks.
